FAQ

Orders

How Do I Place an Order?

To place an order, simply select the product you wish to purchase and add it to your shopping cart. Then, proceed to the checkout page where you will fill in your personal details and complete payment. Be sure to complete all steps in the payment process to ensure your order is processed and shipped.

Where Can I Enter My Discount Code?

You can enter your discount code at the checkout page. The discount will be applied immediately, reducing the total amount due.

Was My Order Successful?

You should receive an email confirmation within 10 minutes after placing your order. If you don’t receive the confirmation email, there may be an issue with your order. Please contact us immediately at support@glitchtrends.com.for assistance.

How Do I Change or Cancel My Order?

Please contact us immediately at support@glitchtrends.com. if you need to change or cancel your order. Once the order has been shipped, we are unable to make any changes or cancellations.

Payments

What Payment Methods Do You Accept?

We accept all major credit cards and PayPal.

Delivery Information

Does Free Shipping Come with Tracking?

No, free shipping does not include tracking. Please allow 20-40 business days for delivery of your order.

Returns and Exchanges

How Do I Return an Item?

You have the right to return or exchange any purchased products within 30 days of receiving your order for a full refund or exchange.

Have You Received My Return?

Once we receive your return, you will receive an email confirmation from our returns department. Your refund will be processed and should be completed within 5-7 business days. If you have not received an email within two weeks of returning your package, please contact our customer service with your order and tracking number.

I Received the Wrong Product.

If you received the wrong item, we sincerely apologize for the inconvenience. We will take full responsibility and send you the correct item at no extra cost. You can keep the incorrect product as compensation.

FAQ